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Terms of Service

Policy For ALL Credit Card Paid Orders

If you initiate a chargeback, you may be charged a processing and/or a 15% restocking fee by us. Make sure you contact us FIRST before initiating a chargeback.

If you are using a discount code with a CC payment, the discount amount will be removed before any applicable shipping and/or taxes are applied.

Anyone who abuses or attempts to abuse or waste our valuable time with respect to spammy CC payments, chargebacks, refunds or similar, may likely be removed from our website ordering process in the future.

If you place a CC paid order on a holiday, late evening or weekend, your payment may not be processed until the next business day.

Your credit card billing address and zip code must be the same as the physical address on the CC payment link and the order form address where we are shipping the product to.

We can void a CC transaction within a few hours of your order process start time without any fees. But keep in mind, if you initiate this process, we may likely remove your privileges of ordering with a CC in the future. You will still be able to pay by check.

We do not store paper document customer information for more than (90) days, and all paper documents are incinerated after that period.

All customer data we and our processor use to process payments is stored electronically on their PCI compliant website only.

If you receive an invoice with a secure gateway link to pay your order with a credit card, you will have until the end of the next day to pay that bill before that link expires, or we may void the order entirely. The pricing for raw materials we use can sometimes change daily and without notice, therefore, at times, our website pricing can change daily as well.

We reserve the right to void or refund any order, without warning, for any reason and without prior notice at our sole discretion.

These terms are subject to change at any time, for any reason, without notice.

Returns Policy for Orders Paid by Check or Credit Card

NO REFUNDS. However, If you paid by check or CC and ever have a problem involving a defect with any product we sell, please contact J-Ames BULLETS for assistance. If we are unable to resolve your problem or issue with our product, then return your order. We'll advise you on what exactly to do.

You MUST be the original purchaser with a invoice or email for the order from us.

Return within (10) days of the delivered date.

A refund will be made on the unused resalable portion of what you returned.

Bullets MUST arrive back to us in resalable condition (as original condition).

Customer responsible for return shipping.

Any refunds of return shipping due to a possible product defect will be made with extra of the same product or another product of equal or more value at our sole discretion.

Restrictions

We DO NOT IMPORT or EXPORT ANYTHING!

We currently ship and/or sell anywhere in the United States - EXCLUDING Utah, Indiana, Massachusetts, Illinois, Alaska, Hawaii, Washington DC, American Sanoma, The Northern Mariana Islands, Puerto Rico, The United States Virgin Islands, District of Columbia and APO/FPO addresses.

We DO NOT knowingly/intentionally ship TO or sell TO schools, educational facilities, rehabilitation facilities (of any kind), prisons, dormitories and/or ANY area designed for the housing and/or education of children, person's declared mentally defective, ex-convicts, felons, any person who would be disqualified for a Federal Firearms License and occupants of incarceration.

​We DO NOT ship to P.O. Boxes.

YOU MUST be at least eighteen (18) years of age to purchase ANY bullet product from us.

We DO NOT ship COD.

We DO require/accept cash currency for ALL in-person sales, unless you are a regular business customer of ours or we know you well.

Shipping

ALL California orders will be charged a $5.00 - $16.00 Flat Rate shipping fee based on quantity/weight, but we pay your CA sales tax. 

*ALL other states we ship to --

(500) Packs = $5.00 Flat Rate Shipping.
(1,000) Packs = $10.00 Flat Rate Shipping for under $100.00
(!,000) Packs of 99gr 380, 112gr and 115gr = FREE SHIPPING!
ALL other bullets, quantities and dollar amounts = FREE SHIPPING!

We use USPS Flat Rate. Additional shipping insurance is $7.00 over and above what is included with standard Flat Rate shipping from the USPS and is an option if you wish to have additional insurance.

We currently accept USPS Money Orders, Personal Checks and most all types of Credit/Debit Cards. Make checks payable to: J-Ames BULLETS.

FREE SHIPPING to California DOES NOT apply, but we pay your CA Sales Tax.

​We DO NOT ship COD. We DO require/accept cash currency for all in-person sales unless you are a regular business customer or someone we know well.

We do not knowingly/intentionally ship TO or sell TO schools, educational facilities, rehabilitation facilities, (of any kind), prisons, dormitories, or ANY area designed for the housing and/or education of children, person's declared mentally defective, ex-convicts, felons, any person who would be disqualified for a Federal Firearms License and occupants of incarceration.

​We DO NOT ship to P.O Boxes.

We currently ship and/or sell anywhere in the United States - EXCLUDING Utah, Indiana, Massachusetts, Illinois, Alaska, Hawaii, Washington DC, American Sanoma, The Northern Mariana Islands, Puerto Rico, The United States Virgin Islands, District of Columbia and APO/FPO addresses.

If for any reason your package fails to arrive in the proper time frame or it arrives damaged, then that issue is between YOU and the USPS. We will give you as much information on your order as we can. We recommend shipping insurance for all orders over (1,000) quantity. We DO NOT replace lost or damaged product unless you paid extra for additional shipping insurance when you placed your order.

Privacy Disclosure

Some of your payment, personal and bank information is required to be shared with our third party CC payment processing companies and their affiliates and sometimes to the USPS to facilitate getting your package to you in a timely manner. We do not give out or share your information with anyone else, unless the BATFE, any law-enforcement entity and/or a court order is involved.

PCI Compliance

ALL business we conduct with respect to your personal and credit card payment information is within the strict guidelines of PCI compliance.

Liability NOTICE

Buyers and users assume all risk, responsibility and liability whatsoever for any and all injuries (including death), losses or damages to persons or property (including consequential damages), arising from the use of any product or data, whether or not occasioned by seller’s negligence or based on strict liability or principles of indemnity or contribution. It is the buyer's responsibility to educate themselves in safety standards associated with handloading ammunition.

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